How to Prepare for Your Cleaning 
To prepare for your professional house cleaning, follow these simple guidelines:
  • Please remove clutter so we can clean all surfaces
  • Find a good spot for your pets so they are happy and comfortable while we clean
  • Put out clean sheets so we can change your linens
But, please don’t spend any time cleaning before we come! Cleaning your home is what you hired us for, right?

Here's what else to expect:

Before the Clean
Most customers are either working or busy with other activities when we clean, so it's customary for folks to provide us with their garage code or a spare key. But if you aren't comfortable leaving us a key or door code, you must make sure there is someone to let us in at our scheduled cleaning time.
If something comes up that causes a conflict in your cleaning schedule, just call us. We request  72 hours notice, but also understand that some situations are unavoidable. When any shorter notice is given, however, we do charge a small fee.

During the Clean 
​We only hire diligent, thoughtful workers who have earned the right to work legally in the United States. Once their comprehensive background checks are completed, each is trained extensively in our methods of cleaning.
If you’re home when your cleaning professionals arrive, that’s no problem. We'll work around you to allow your normal activities in the home. If you’re not home, we'll dust, vacuum and scrub according to our plan while you're out and about.
Our crews work Mondays through Fridays, 9 a.m.–5 p.m. We bring a smile and an upbeat attitude that will earn your respect.  We bring our own cleaning supplies and equipment, so you never have to worry. Of course, not all homes are lived in the same way and cleaning thoroughly sometimes means staying a little longer than usual to give each home some extra attention. Our teams spend the time needed to get the best possible result.
Payment is due at the time of each cleaning. We accept cash or checks.
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After the Clean
After the initial visit, we'll follow-up with you; asking for your forthright feedback on our performance. If you would ever like to have changes made to your service, your housekeeper will make the adjustments necessary on your schedule, and those changes will be reflected in our team’s work on your next visit.
Rest assured,  that if for any reason, we don’t exceed your expectations, we will come back to fulfill our guarantee on our work. Just notify us within 24 hours of our visit about any issue at all, including an oversight or misunderstanding with regard to the specifications of Your Cleaning Package.
If something is damaged during the course of cleaning, we will make every effort to repair, or replace the damaged item. We have all necessary insurance to protect your home, property and our house cleaning professionals:
  • Liability: for any damage to your home
  • Bonding: to protect your personal property
  • Auto: to protect vehicles on your property
To explore a no-contract solution suited to your cleaning specifications with a trustworthy company who's been serving clients for years, request your free walk-through estimate today!

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We're Flexible

Housekeeping services with us are simple and flexible. We work with you to design a package based on your cleaning preferences, desired frequency of cleanings and budget. Never a contract means never a hassle.
  • Weekly: Our weekly cleaning package is popular for today's busy homes.
  • Every other week: For those who want help with general upkeep, our semi-monthly cleaning service does the job.
  • Monthly: With monthly cleaning services, you'll get a thorough house cleaning just when you need it.
  • One-time requests: Your guests are sure to appreciate how sparkly clean your home is when they arrive to enjoy that special occasion with you. 
Most customers depend on regular visits from our residential cleaning crews. It creates more free time in your schedule while reducing the bacteria, viruses and other allergens in the home. For that reason, we recommend weekly or bi-weekly cleaning schedules.
Choosing our weekly cleaning services are more cost-effective in the long run. You pay less per visit with our weekly or bi-weekly cleaning packages than with our once a month residential cleaning. Of course, the true value is the additional free time your family spends together in a healthy, clean household.
As part of every custom cleaning package, we tailor our cleaning process to your desires and budget. Whether it's an item that is irreplaceable or something special to you,  we will make note and never handle that item. Our cleaning plans give you the gift of free time and order in your life.
Contact us to learn more about us. We listen. We care about you and your home, and always clean accordingly.
House Cleaning Pasadena MD
4157 Mountain Rd Suite 133B
Pasadena, MD 21122